Questions about Design and Fabrication
What are your lead times?
Lead times vary by product and are listed in each product's description. Most items are built-to-order and have at least a 2-3 week lead time.
Do you customize your products?
We do! This is done on a case by case basis and usually adds a charge equal to 30% of the value of the standard product, as well as 2-4 weeks to the lead time depending on the finish. Please email us at firstname.lastname@example.org for more information and a quote.
What if I have a deadline within the lead time listed?
Share your deadline with us so we can determine if we're able to accommodate. Rush orders incur an additional fee.
What is your warranty and your return policy?
Do you offer designer discounts?
Yes - our trade members receive 15% off all orders.